Get In Touch
We welcome conversations with communities, organizations, and individuals interested in cultural heritage work.
Address
127 Collins Street
Melbourne VIC 3000
Australia
Working Hours
Monday – Friday: 9:00 AM – 5:00 PM AEST
Saturday – Sunday: Closed
Please note: We observe all Australian public holidays and may have reduced availability during community events and cultural ceremonies.
Before You Contact Us
We receive many inquiries and want to make sure we can respond thoughtfully to each one. Here's what helps us understand your needs:
- What type of cultural heritage work you're interested in
- Whether you're reaching out on behalf of a community, organization, or as an individual
- Your timeline and any specific deadlines
- Any cultural protocols or considerations we should be aware of
We aim to respond to all inquiries within 3-5 business days. Complex projects may require additional time for us to develop a thoughtful response.
Our Response Process
When you reach out, here's what typically happens:
Initial Conversation
We'll schedule a call or meeting to understand your needs and determine if we're the right fit for your project.
Community Consultation
For projects involving specific communities, we'll need to engage with community representatives and cultural authorities before proceeding.
Proposal Development
We'll work with you to develop a project proposal that outlines scope, timeline, budget, and cultural protocols.
Collaborative Implementation
If we move forward, the project will be implemented collaboratively with regular check-ins and opportunities for adjustment.
What We Can and Cannot Do
To manage expectations: we work collaboratively with communities on culturally appropriate heritage projects. We cannot:
- Provide immediate access to cultural knowledge or materials without proper protocols
- Bypass community consultation processes to meet tight deadlines
- Share restricted cultural information with unauthorized parties
- Guarantee specific outcomes for documentation or revitalization projects
Cultural heritage work requires patience, respect for process, and willingness to let communities lead. If you're comfortable with this approach, we'd like to hear from you.